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PRIVACY POLICY

How we collect, use, and protect your personal information when you use Ablazify services.

Contact Privacy Team Data Request

Privacy Policy

Last Updated: January 15, 2024

Table of Contents

  • 1. Introduction
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Information Sharing & Disclosure
  • 5. Data Security
  • 6. Data Retention
  • 7. Your Rights & Choices
  • 8. Cookies & Tracking
  • 9. International Transfers
  • 10. Children's Privacy
  • 11. Policy Changes
  • 12. Contact Us

1. Introduction

Ablazify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Scope

This Privacy Policy applies to information collected through our Services and in email, text, and other electronic communications between you and Ablazify.

2. Information We Collect

We collect several types of information from and about users of our Services:

Personal Information

  • Contact Information: Name, email address, phone number, business address
  • Account Information: Username, password, profile picture
  • Business Information: Company name, industry, revenue, number of employees
  • Payment Information: Billing address, payment card details (processed by secure third-party processors)
  • Communication Data: Emails, chat messages, support requests

Usage Data

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Information: Pages visited, time spent, features used, clickstream data
  • Location Data: General location information based on IP address

Content Data

  • Business Content: Business plans, financial data, operational documents uploaded to our platform
  • Coaching Data: Session notes, action items, progress tracking
  • Community Content: Forum posts, comments, reviews

3. How We Use Your Information

We use the information we collect for various business purposes, including:

Service Delivery

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Deliver personalized coaching and business support
  • Respond to your comments, questions, and requests

Communication

  • Send administrative information (updates, security alerts, support messages)
  • Provide marketing communications (you may opt-out at any time)
  • Notify about changes to our Services

Business Operations

  • Analyze usage trends and preferences
  • Develop new products, services, and features
  • Conduct research and analysis
  • Prevent fraud, abuse, and illegal activities
  • Comply with legal obligations

Legal Basis for Processing

We process your personal information based on: (1) your consent, (2) performance of our contract with you, (3) our legitimate business interests, and (4) compliance with legal obligations.

4. Information Sharing & Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf, including:

  • Payment processing (Stripe, PayPal)
  • Cloud hosting and infrastructure (AWS, Google Cloud)
  • Email and communication services
  • Analytics and marketing tools
  • Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with third parties when we have your consent to do so.

Important Note

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Audits: Security assessments and penetration testing
  • Employee Training: Regular security awareness training for all staff
  • Incident Response: Established procedures for security incident management

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention Periods:

  • Account Information: Retained while your account is active and for 7 years after account closure for legal compliance
  • Financial Records: 7 years from transaction date for tax and accounting purposes
  • Marketing Data: Until you opt-out or for 3 years from last interaction
  • Cookies: As specified in our Cookie Policy

Upon expiration of the retention period, we securely delete or anonymize your personal information.

7. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

Access & Portability

You have the right to request access to the personal information we hold about you and receive it in a structured, commonly used format.

Correction & Deletion

You may request correction of inaccurate data or deletion of your personal information, subject to certain exceptions.

Restriction & Objection

You may request restriction of processing or object to certain types of processing.

Marketing Preferences

You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects concerning you.

Submit a Data Request

To exercise any of these rights, please contact our Privacy Team at privacy@ablazify.com or use our online portal.

Data Request Portal

8. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Enable enhanced functionality and personalization
  • Targeting Cookies: Used to deliver relevant advertisements

For more detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

9. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

We take appropriate safeguards to ensure that your personal information remains protected according to this Privacy Policy when transferred internationally, including using standard contractual clauses approved by the European Commission.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will let you know via email and/or a prominent notice on our Services prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Privacy Team

  • Email: privacy@ablazify.com
  • Phone: +1 (555) 123-4567 (Privacy inquiries only)
  • Mail: Ablazify Privacy Office, 123 Business Ave, Suite 500, San Francisco, CA 94107

Data Protection Officer

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, you may contact our Data Protection Officer at dpo@ablazify.com.

Response Time

We strive to respond to all privacy-related inquiries within 30 days. For complex requests, we may require additional time but will keep you informed of our progress.

This Privacy Policy was last updated on January 15, 2024.

Previous versions are available upon request.

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