Bottlenecks identification

Execution & Workflow
Priority: High

Overview

Where workflow bottlenecks occur and why

Deliverables

  • 1
    RACI mapping
  • 2
    Ownership documentation

Detailed Guidance

Accountability is essential for reliable execution. When employees do not know who owns what, tasks fall through the cracks, deadlines slip, and teams experience frustration and conflict. Clear accountability allows everyone to understand their responsibilities and how their work impacts others. Without it, organizations suffer from duplicated effort, finger-pointing, and unresolved problems. Strengthening accountability builds trust, increases speed, and ensures that commitments are honored. Ignoring this area creates confusion and undermines both performance and culture.

What You Will Learn

  • How unclear accountability creates operational risk
  • How to define ownership for tasks, decisions, and outcomes
  • How to use tools like RACI to structure accountability
  • How to communicate ownership across teams
  • How accountability strengthens trust and execution reliability

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